Your One Stop IT Support Help desk

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hese days, a business can no longer function without a reliable IT support help desk. This is because where there are computers there are potential problems. Unfortunately I.T. troubles are unpredictable and can be as simple or as complex as you make them. We at Mouse House I.T. know that it is absolutely essential for you to have access to ongoing IT support help desk support from expert professionals who can get to the bottom of a problem quickly, trouble-shoot effectively and get the user back on track, doing what they are meant to be doing, fast.

And your first port of call needs to be a reliable, top-class IT support help desk. This is the essential interface between you and the assistance you need. That’s why our staff are expertly trained and kept up to date on the latest technologies within a relentlessly changing I.T. world. We make sure that the growing needs of both your end-users and your customers are met quickly and efficiently. Our technicians are flexible and adaptable to your needs and can be available either telephonically or online.

Free I.T. Support Help Desk

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e offer a free helpdesk facility with all of our services. And when you do your business I.T. outsourcing through us, you automatically obtain access to both our telephonic and online helpdesk, at no extra cost. Helpdesk agents will then arrange for either onsite or remote support and we’ll even send a personal I.T. technician should you require it.

Your Online Help desk

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he Online Helpdesk website is user-friendly, well-organised and designed to be proficient in helping you with either day-to-day issues or in an emergency. Support and advice is therefore available to all users, everywhere 24/7 at the click of a button. Whether it be hardware or software issues, everything you need is in one place.

Small or big business I.T. support

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he great thing about having an I.T. support contract with Mouse House I.T. is that we mould our services to fit your requirements. So you don’t need to worry about staff taking sick leave or being unable to deal with the latest virus outbreak. We can handle it. And we can offer you as much or as little support as you need, all while contributing to both staff satisfaction and support proficiency – essential for the running of ANY business.

Contact us here and tell us about your business needs from an I.T. support help desk, or for more information on how we can help you.

My name is Wouter Pentz and I am a director of Pentz Properties situated in Table View and Shell Flamingo Square (a 24 hour convenience shop and petrol station) also situated in Table View.

Three years ago we were having problems with our computers and a friend referred me to Mouse House I.T. It was at this stage that I met Ronald James and since then it has been an absolute pleasure working together with him. Unlike larger companies where you get passed down to a clerk that you don’t even know, Ronald himself is the person that always answers the phone and always arrives to resolve the problems that you’re having. Ronald’s knowledge of software and hardware is vast and we are extremely fortunate to be able to tap into this knowledge. Mouse House I.T. is only a phone call away and the service we receive is top class.

Over and above this Mouse House I.T. does not have the extensive overheads that larger I.T companies have and therefore Ronald keeps his costs to his clients at a very reasonable rate. I highly recommend anybody looking for a hassle free I.T environment in their offices or at home to contact Ronald from Mouse House I.T. to be your solution.

Wouter Pentz, Pentz Properties